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  1. Design Cuts Help & Support Portal
  2. Payments
  3. Payment Queries

Payment Queries

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  • My card has been declined
  • I have paid through PayPal but my items are not in my account?
  • I have raised a dispute with Paypal and can no longer access my items
  • What payment methods do you accept?
  • I have made a duplicate purchase
  • I have been charged an additional transaction fee, what is this?
  • Why can't I find the Canary Islands from the dropdown list of countries?
  • I am not happy with my purchase- can I get a refund?

Can't find what you're looking for?

Please use the Support button on the bottom right of this page to contact our Customer Support Team, and we would love to help. We'll aim to get back to you within 24 hours, if not sooner (excluding weekends).

Design Cuts Help & Support Portal
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