Please find the guidelines and best practices for your product files listed below.
Product file sizes must not exceed 4GB (zipped). This is because many of our community live in countries where internet speeds prohibit downloading larger files.
If your product file exceeds 4GB the file will need to be split into multiple files. For example: If your product file is 8GB this will need to be split into 2 files.
- To provide the best customer experience, we recommend naming split files appropriately (e.g.: ‘product name part 1.zip’ ‘product name part 2.zip’ etc…)
All readme documents, product guides, installation guides and PDF guides must not include references to other design marketplaces. *Including a reference to your own website is completely fine.
Product folder and file names must not include special characters such as !,£,$,%,^,*, & as this can cause issues for Windows Users.
If you need further assistance, please contact our Product Team and they will be happy to help!